Our parent company, Interra Networks Inc., is a certified implementer and re-seller of Contact Center Solutions from Aheeva Technologies Inc. The Aheeva suite of solutions provides a robust, flexible and maintainable solution for contact center services.

The Aheeva solution includes the following capabilities:

• IP-PBX enabled
• Workforce Management Tools
• Fully redundant solution architecture

Apherion utilizes Sugar CRM as its Customer Relationship Management tool. Sugar CRM includes a front office CRM, back-office Enterprise Resource Planning (ERP) and Enterprise Performance Management (EPM); all are integrated in one powerful application. With an available open source version, customizations are seamless hence ensuring the availability of a highly flexible product capable of meeting all current and future business requirements of our clients.